Start voice test — Brigg developers

Access & visibility

Allow voice.StartVoiceTest on your API key.

Workspace access by default. Private member data requires approved member delegation through Brigg-Act-As; the key supplies permissions while private ownership and project boundaries remain enforced.

Set up authentication · Choose permissions

Request fields

Send a JSON object with the following fields. Required fields must be included; omit optional fields you do not need.

inbox_idstringOptional

Inbox record ID from List inboxes. Supply this when testing an inbox; use assistant: true instead for the acting member's own assistant.

At least 1 character.

caller_idstring or nullRequired

Person record ID to simulate a known caller, or null to test an unknown caller. Find a known caller with List people.

selectionsarray of objectOptional

Capabilities to test with, overriding the bound set.

Item fields

offering_keystringRequired

Stable key identifying a published voice capability.

At least 1 character.

revisionstringRequired

Revision identifying the version of this capability or configuration.

At least 1 character.

settingsobjectRequired

Configuration fields defined by this voice capability.

Nested fields

booking_link_idstringOptional

Booking link identifier.

Run a conversation test

Start a test for the intended inbox and retain its test_id. Text clients can use Run voice test turn; an audio connection URL is only needed for an audio client. Keep temporary connection URLs secret.

Pass the simulated caller's utterance and previous conversation history in order. Keep a stable turn_id for a retried turn. Review the returned reply and capability trace; a simulated response is not evidence that a real customer call succeeded. Review voice test accepts the conversation transcript for feedback. End the session when finished; an expired session needs a new start.

Response

Returns 200 OK with a JSON body.

test_idstringRequired

Names this test to voice.RunVoiceTestTurn, voice.ReviewVoiceTest and voice.EndVoiceTest.

expiresnumberRequired

Epoch ms after which the test is no longer accepted.

socket_urlstring or nullRequired

The audio socket URL, or null on a stage without an audio service.

Errors & retries

Set BRIGG_REQUEST_ID once for each logical action. The samples send it as Idempotency-Key. Reuse the same value and body on retries, including after a timeout; a missing response does not prove the action failed.

For rate limits, follow the server’s retry guidance and back off. See HTTP errors and safe retries and limits.

HTTP status	Code	What to do
400	`invalid_json`	Send a JSON object with Content-Type: application/json.
400	`invalid_input`	Check the request fields and types. Supply a stable Idempotency-Key containing 1–200 characters.
401	`invalid_key`	The workspace API key is missing, invalid or revoked.
403	`forbidden`	Check the key’s operation and resource grants. If Brigg-Act-As is supplied, the key must be authorized to delegate to that member.
404	`not_found`	The requested operation or resource is not available to this credential.
429	`rate_limited`	Wait for Retry-After before retrying. Reuse the original Idempotency-Key.

Next steps

Download OpenAPI · Versioning & retirement

JSON schemas

Use the complete schemas for validation or client generation.

Full request JSON schema

{
  "type": "object",
  "properties": {
    "inbox_id": {
      "type": "string",
      "minLength": 1,
      "description": "Inbox record ID from [List inboxes](/developers/reference/support/ListInboxes). Supply this when testing an inbox; use assistant: true instead for the acting member's own assistant."
    },
    "caller_id": {
      "anyOf": [
        {
          "type": "string",
          "minLength": 1,
          "description": "Person record ID to simulate a known caller, or null to test an unknown caller. Find a known caller with [List people](/developers/reference/customers/ListPeople)."
        },
        {
          "type": "null",
          "description": "Person record ID to simulate a known caller, or null to test an unknown caller. Find a known caller with [List people](/developers/reference/customers/ListPeople)."
        }
      ],
      "description": "Person record ID to simulate a known caller, or null to test an unknown caller. Find a known caller with [List people](/developers/reference/customers/ListPeople)."
    },
    "selections": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "offering_key": {
            "type": "string",
            "minLength": 1,
            "description": "Stable key identifying a published voice capability."
          },
          "revision": {
            "type": "string",
            "minLength": 1,
            "description": "Revision identifying the version of this capability or configuration."
          },
          "settings": {
            "type": "object",
            "properties": {
              "booking_link_id": {
                "type": "string",
                "description": "Booking link identifier."
              }
            },
            "additionalProperties": false,
            "description": "Configuration fields defined by this voice capability."
          }
        },
        "required": [
          "offering_key",
          "revision",
          "settings"
        ],
        "additionalProperties": false
      },
      "description": "Capabilities to test with, overriding the bound set."
    }
  },
  "required": [
    "caller_id"
  ],
  "additionalProperties": false,
  "examples": [
    {
      "inbox_id": "e_inbox_support",
      "caller_id": null
    }
  ]
}

Full response JSON schema

{
  "type": "object",
  "properties": {
    "test_id": {
      "type": "string",
      "description": "Names this test to voice.RunVoiceTestTurn, voice.ReviewVoiceTest and voice.EndVoiceTest."
    },
    "expires": {
      "type": "number",
      "description": "Epoch ms after which the test is no longer accepted."
    },
    "socket_url": {
      "type": [
        "string",
        "null"
      ],
      "description": "The audio socket URL, or null on a stage without an audio service."
    }
  },
  "required": [
    "test_id",
    "expires",
    "socket_url"
  ],
  "additionalProperties": false,
  "examples": [
    {
      "test_id": "voice_test_kickoff",
      "expires": 1794301800000,
      "socket_url": null
    }
  ]
}

Try the request

Use your API key in a server environment.

Act as a memberRequires administrator-approved delegation.

Choose a real inbox ID. A null socket_url still supports text turns.

Request

cURL

curl 'https://api.brigg.app/v1/operations/voice.StartVoiceTest' \
  -H "Authorization: Bearer $BRIGG_API_KEY" \
  -H 'Content-Type: application/json' \
  -H "Idempotency-Key: $BRIGG_REQUEST_ID" \
  --data-raw '{
  "inbox_id": "e_inbox_support",
  "caller_id": null
}'

TypeScript

const requestId = process.env.BRIGG_REQUEST_ID;
if (!requestId) throw new Error("Set BRIGG_REQUEST_ID once per action and reuse it on retries.");

const response = await fetch("https://api.brigg.app/v1/operations/voice.StartVoiceTest", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.BRIGG_API_KEY}`,
    "Content-Type": "application/json",
    "Idempotency-Key": requestId, // Create once per action; reuse on retries.
  },
  body: JSON.stringify({
    "inbox_id": "e_inbox_support",
    "caller_id": null
  }),
});
const result = await response.json();
if (!response.ok) throw new Error(`${response.status}: ${result.error} — ${result.message}`);
console.log(result);

Python

import json
import os
from urllib.request import Request, urlopen
from urllib.error import HTTPError

request_id = os.environ["BRIGG_REQUEST_ID"]  # Reuse for retries of this action.
payload = {
  "inbox_id": "e_inbox_support",
  "caller_id": None
}
request = Request(
    "https://api.brigg.app/v1/operations/voice.StartVoiceTest",
    data=json.dumps(payload).encode("utf-8"),
    headers={
        "Authorization": f"Bearer {os.environ['BRIGG_API_KEY']}",
        "Content-Type": "application/json",
        "Idempotency-Key": request_id,  # Create once per action; reuse on retries.
    },
    method="POST",
)
try:
    with urlopen(request) as response:
        print(json.load(response))
except HTTPError as error:
    print(error.code, json.load(error))
    raise

cURL

curl 'https://api.brigg.app/v1/operations/voice.StartVoiceTest' \
  -H "Authorization: Bearer $BRIGG_API_KEY" \
  -H 'Content-Type: application/json' \
  -H "Brigg-Act-As: $BRIGG_ACT_AS" \
  -H "Idempotency-Key: $BRIGG_REQUEST_ID" \
  --data-raw '{
  "inbox_id": "e_inbox_support",
  "caller_id": null
}'

TypeScript

const actAs = process.env.BRIGG_ACT_AS;
if (!actAs) throw new Error("Set BRIGG_ACT_AS to an approved member account ID.");

const requestId = process.env.BRIGG_REQUEST_ID;
if (!requestId) throw new Error("Set BRIGG_REQUEST_ID once per action and reuse it on retries.");

const response = await fetch("https://api.brigg.app/v1/operations/voice.StartVoiceTest", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.BRIGG_API_KEY}`,
    "Content-Type": "application/json",
    "Brigg-Act-As": actAs,
    "Idempotency-Key": requestId, // Create once per action; reuse on retries.
  },
  body: JSON.stringify({
    "inbox_id": "e_inbox_support",
    "caller_id": null
  }),
});
const result = await response.json();
if (!response.ok) throw new Error(`${response.status}: ${result.error} — ${result.message}`);
console.log(result);

Python

import json
import os
from urllib.request import Request, urlopen
from urllib.error import HTTPError

request_id = os.environ["BRIGG_REQUEST_ID"]  # Reuse for retries of this action.
payload = {
  "inbox_id": "e_inbox_support",
  "caller_id": None
}
request = Request(
    "https://api.brigg.app/v1/operations/voice.StartVoiceTest",
    data=json.dumps(payload).encode("utf-8"),
    headers={
        "Authorization": f"Bearer {os.environ['BRIGG_API_KEY']}",
        "Content-Type": "application/json",
        "Brigg-Act-As": os.environ["BRIGG_ACT_AS"],
        "Idempotency-Key": request_id,  # Create once per action; reuse on retries.
    },
    method="POST",
)
try:
    with urlopen(request) as response:
        print(json.load(response))
except HTTPError as error:
    print(error.code, json.load(error))
    raise

200 OK Response example

{
  "test_id": "voice_test_kickoff",
  "expires": 1794301800000,
  "socket_url": null
}

Illustrative values, not a live response.